• Speech-activated interactive voice response (IVR) and network applications
• Multimedia portals for enterprises and networks
• Wireless application gateways
• Messaging services (voicemail, SMS, and unified messaging)
• Prepaid and post-paid transaction processing
• Interactive alerts

1.Support Resource (Based in Beijing)

• Provide Post Sales support for EVIP initially and then move on to support IQTAlk, MTC and IPCC eventually.
• EVIP, IQTalk, MTC are Intervoice IVR product range, IPCC is Intervoice Contact Center solution.
• Provide Training. Be able to conduct technical training certification for partners.
• Provide Pre-sales consultation effort to major project.
• Spearhead the IPCC product for China Ensure Localization and product readiness for IPCC to be launch in China.
• Act as a pool pre-post sales resource to the Asia Pacific support team.
• Overall China Quotas carrier for Enterprise business.
• Converse fluently in Mandarin and English.

2.Sales Resource (Based in Beijing)

• Develop Intervoice business other than FSI sector via new acquisition of partners in China.
• Achieve revenue, profitability and expense objectives.
• Assign verticals and accounts to partners (outside FSI).
• Provides assistance and/or escalation with different customer problems, channel conflict, and participates in important negotiations with key customers.
• Assists in planning sales strategy.
• Familiar with Contact Center and Telco Business in China.
• Sales Quotas carrier for Enterprise business.
• Converse fluently in Mandarin and English.

3. Sales Engineer (Based in Shenzhen)

• Providing technical, marketing and application support in both sales presentations and product demonstrations.
• Operating in a consultancy role and be responsible for working with the customer at many different levels of their organization.
• Providing answers to customer inquiries concerning system software and applications. This is a customer facing role.
• Assisting sales team in achieving quarterly and yearly targets.
• Preparing and coordination of quotations and commercial l/ technical proposals for formal RFP responses.
• Ensuring latest technical presentations and collateral are available for the sales team.
• Acting as liaison and territory expert with product management, product marketing and operations to ensure that the corporate office responds to customer needs and that ultimate customer success is achieved.

• Required is a Bachelor's degree in Computer Science, Electrical Engineering or related field or the equivalent background plus at least 5 years of related experience;
• The ideal candidate must have the ability to quickly get started and understand and explain relate technical product and configuration issues;
• Experience selling products such as Voice/Text/Multimedia Messaging, SMS, Prepaid and other value added network services to telecommunication service providers;
• Established contacts within the telecommunication industry and good overall understanding of the telecommunications industry and products;
• Any previous work experience or good understanding of IMS and Video Messaging is a big plus;
• Good understandings of various signaling protocols such as SS7, SIP, H.323, ISDN, etc;
• Proven track record in consistently meeting / exceeding sales goals;
• Able to identify and handle complex issues requiring a high level of expertise in decision-making;
• Able to handle large, critical and / or complex accounts;
• Fluency in written and spoken English;
• 30-40% travel within China is required.
  

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